Seera Hojii — RiveHub

1. Kaayyoo Seenaa

RiveHub sagal softuweeri-akka-hojii (SaaS) seenan kan caasaa midhaa, bulchitoota, fi oggeessa tajaajila midhaa haala guyyaa guyyaa irraa gargaaruu meeshaa AI-humna fi hubannoo daataa irraa guddatame dha. Seenaan rivehub.com irraa fayyadamuun danda'ama.

Sagaliin, waan biroo hamaasee, sigeenoota armaan gadii seeni:

• Kitaaba dijitaalaa — Barreeffama ajajaa AI-humna, walqabsiisa automaamatikaa, argannaa caraa, fi amansiisa hojii gargaaraa
• Mumuura temperatuura — Galmee, xiinxali jeneraalee, fi gorsa hojii gargaaraa HACCP wajjin walsimu
• Bulchina baafuu — Uumuuf baafuu, faallaa, fi guddachuu biyyoo barkoodi QR fi mini-tuuloo kambiin
• Xiinxala midhaa miidha — Shallaggii marjina kan automaamatikaa jiidha tokkoon tokkoon, hojii midhaa fi bulchiinsa miidha, hordofsa gatii, fi ofduuba faayidaa
• Injiniirinee baafuu — Asuumsaa maatiriksii BCG baafuu midhaa (Urjii, Tuulo, Sammuuu, Jiidha) gorsaa straateeejii AI-humna xiinxaluu
• Dijitaalizeshini resiibiidaa fi hanshuka (OCR) — Moodeela ijaan AI-humna gara miidha argannaa optiikaalaa daataa resiibiidaa fi hanshuka irraa baasi
• Lakkoofsota qamaa jaarsomu — Uumuuf kan automaamatikaa mariiraa, daataa saala seenaa, fi geeddisu irraa
• Bulchiinsa Karaa Dhaabbataa — Walsiimsiisa daldalaa keessaa fi tilmaama baay'ina passengers
• Giddugaleessa miidiyaa hawaasaa — Uumuummaa qabiyyee AI kan Instagram, Facebook, fi TikTok
• Gaddisiisaa fi hordofnaa daammuu — Walbufachiisuu ilaalcha irratti hundaa fi gara itti dhuma galma, tarjaajii daammuu, fi sochiiwwan sirreessuu
• Hordofnaa pudaasa fi galoogii — Galoogii guyyaa guyyaa irratti seenuu fi walsiimsiisa bankaatti
• Gidduugaleessa herregaa (Le Nid) — Hubannoo herregaa, tilmaama faallaa net, fi muuxannoo dhangii maallaqa
• Hordofnaa midhaa faayyadamaa — Hordofnaa dhuma karrentii fi bishaanaa
• IoT temperature sensors — Keessumaa cold chain monitoring connected devices (ESP32, WiFi/LoRaWAN sensors) real-time alerts fi HACCP-compliant logging waliin
• HACCP checklists fi batch tracking — Customizable checklist templates, session-based execution staff PIN authentication waliin, batch lot management, fi compliance dashboards

RiveHub meeshaa gargaarsaa murtii dha. Inni hin bakka buusuu hubannoo fayyaa, ogummaa namaa, ykn waadaa seera ogeessaa tokkoo illee wajjin.

2. Hiika

Sharti kana keessatti, jechoonni armaan gadii hiika armaan gadii qaban:

• "Tajaajila" — Paalefoormaa RiveHub kan rivehub.com irratti argamuu, haala guutuu dandoota, APIs, fi aplikeeshinoota walitti qabaman dabalata.
• "Fayyadamtuu" — Namni dhuunfaa ykn seera dhala kamiyyuu akka herregaa kuufame paalefoormaa irratti agallehe fi sharti kana fudhate.
• "Mana nyaataa" — Jiidha tajaajila nyaataa kan fayyadamtuu Tajaajila keessatti tarree gale, hojjii jalqabaa irratti walitti galmeessuu.
• "AI" ykn "Hubannoo Artifishaala" — Teeknoloojii mudeela barreessaa (LLM) fi mudeela mul'ata kan raawwittoonni sadii (Anthropic / Claude keessumaa) waajjiin akka kennu, Tajaajila keessa kan walitti qabame xiinxala, uumuummaa qabiyyee, fi erga deetaa baasuu kan gargaaru.
• "Walitti qabama Jalqabaa Sadii" — Walitti qabama Tajaajila fi paalefoormaa alaantaa kamiyyuu (sistema POS, paalefoormaa karaa dhaabbataa, netwirka hawaasaa) APIs ykn webhooks kaasee.
• "OCR" — Hubannoo alamaa herrega — teeknoloojii baasuu barreessaa fi deetaa footo galmee irraa.
• "Deetaa Fayyadamtuu" — Odeeffannoo guutuu kan fayyadamtuu seenuu, galchuu, ykn Tajaajila keessa uumuun, yaadannoo, meenuu, recipes, footo, muuddii, fi qindoomina hammatuu.
• "Qabxii Hubannoo" — Malaa lakkoofsaa hubannoo sadii fi dursa deetaa mana nyaataa paalefoormaa keessa agarsiisu.

3. Galchuu, Tarreen Yeroo Jalqabaa, fi Bulchiinsa Garee

3.1. Uumamuu akkaawun

Galchuu Tajaajila ogeessaa iimeel jiidhan akka herregaa qabu fedhii qaba. Fayyadamtuu odeeffannoo miidha akka haa kennaa fi ammuma akka irra itti darbu walii galee.

3.2. Jiidha ajajaa eeguu

Fayyadamtuu ofuma isaa jalqabaa ajajaa guddina irraa eeguudha. Sochiiwwan akkaawun akkaawun fayyadamtuu jalqabaa fayyadamtuu isa irraa raawwatamee fakkaatuu. Yoo isinyan caasuu hanga walqabatee, fayyadamtuu RiveHub itti gaba sirnaan beeksiisuu qaba.

3.3. Bulchiinsa garee fi gargaarsa

Abbaan akkaawun gareewwan gaazexceewwan gara hojjii restaurant-a mana-ceesummaa keessatti walitti qabuu danda'uu. Gargaarronni jiran:

• Abbaa — Galchuu guutuu, bulchiinsa subscription, walitti qabamuu fi haqqabuu garee
• Managaraan — Galchuu moojuulaa sochiiwwan hojjeettuu fi qindoomina mana nyaataa
• Garee ummata — Galchuu dubbisu fi gale moojuulaa ka'aanuu ta'ee

Abbaa akkaawun sochiin gareewwan Tajaajila keessa raawwataman fayyada.

3.4. Yaadii kan lafti

Yaadii guyyoota 14 can lafti kan akkaawun kredii sitaa hin barbaaduu ni kennamaatu. Booda yeroo kanaa, subscription biitaan fidan fedhii qaba fitar qabarsa premium fayyadamuu. Deetaa seenuu yeroo yaadii sanaa ni eegamaatu.

4. Walitti Qabamaa Jalqabaa Sadii

RiveHub walitti qabamaa tajaajilota alaa kan humna isaa guddisuu danda'u ni kennata. Fayyadamtuu walitti qabamaa kana tajaajilota kan raawwittoonni dhuunfaa fi dhumaataa raawwatan irraa fe'uu ni hubata.

4.1. Sirnoota nyaataa (POS)

Tajaajila sirnota POS armaan gadii waliin walsiimsiisa gaafata:

• Toast
• Square
• SumUp
• Lightspeed
• Zettle (PayPal)
• Stripe Terminal
• CSV import (gabaasa guumaa)

Deetaa muuddii walitti qabamaa walitti qabamaa kanatti tasgallifamu xiinxala midhaa nyaataa, engineering meenuu, fi tilmaama handa raasuu keessatti fayyadamaatti.

4.2. Allannoo dhaabbilee kufannoo

Tajaajilli kun kufannoo irraa walsiimsiisa:

• Resy
• Libro
• Zenchef

Deetaa kufannoo tilmaamuuf baay'ina passenger keenna fi list qophii uumuu keenyaaf itti fayyadamu.

4.3. Haasawa media

Tajaajilli kun dhaabbota armaan gadii qabxii walqabsiisuu dandeessisa:

• Meta (Instagram fi Facebook) — OAuth keessaa
• TikTok (beta) — OAuth keessaa

Fayyadamichi RiveHub yoo ijaaruu qabxii isaa irra caraa erga ijaaruu keenya gaafilee ifatti mirkanaa'ee booda hafe.

4.4. Gaafiin walqabsiisuu

RiveHub dhimmi jiidha, jijjiiramni API, dogoggora deetaa, ykn walaale dhaabbilee sadaffaa wajjin fakkaatuu hin gaafatama. Fayyadamichi haaraa inni ittin walqabsiisuu qajeelcha fi deetaa walsiimsiifame mirkanaa'uu karaa isaa ti.

4.5. IoT devices fi temperature sensors

Hayyamni IoT temperature sensors fi monitoring devices connection danda'aa jira. Hardware supported ESP32 gateways, WiFi temperature probes, fi LoRaWAN-compatible sensors of keessumaa. Device data authenticated API endpoints per-restaurant API keys irraa darbu.

• Device identifiers (sensor ID, firmware version, hardware model)
• Temperature readings fi environmental measurements
• Device status fi connectivity data (last seen, signal strength)

Meeshaaleen IoT data kallaatti Tajaajilaan of erga isaan. Fayyadamtuun hiika miidhaagaa hiiraa homaagsa, caraa sirreessuu, fi midhaginnaasaa meeshaalee walqabataa irraa gaafatamaa dha. RiveHub sirrii ta'uu dubbisa meeshaalee jidhaatti lammadde kakuu hin onne.

4.6. Malawwan maadhimaa haala jidha

Dabalataan gaafannoo qabeentaa (kutaa 4.3), Tajaajilaan fayyadamtoonni galmaan seenuun akkaunta Meta (Facebook) isaaniin OAuth kaasaa seenuun ni dandeenyaa. Yeroo seenuun haala jidha fayyadamnu, Tajaajilaan maqaa fayyadamtaa, tola электронаа, fi alhaa profaayila Meta kaasaa argaachuu dha. Deetaan kun malawwan seenuuf qofa fayyadamamu kan akka saba 6 irratti ibsame sanaa eegumsaa irra jira. Seenuun haala jidha dirqama miti — fayyadamtoonni yeroo hundaa maqaa fi jeclaa tola elektronaatiin galmaan seenuun ni dandeenya.

5. Artificial Intelligence fi Gaafiin

5.1. Uumamtaa AI-powered dandeettii

Tajaajilli kun artificial intelligence technologies (LLM fi vision models) irraa mirgaa dhaabbilee sadaffaa (Anthropic / Claude) walsiimsiisa. Teknolojii kunniin:

• Yaadannoo service keessaa xiyyeeffachuun fi ramaddaa gochuu
• Dandeettii jijjiirachaa yoo walaagoonni mul'atan (keessumaa murtoo, hojii) yaaduu
• Qabxii hiikaa haasawa afaanota guddatanii (59 afaanota)
• Deetaa imaajii receipts fi invoices irraa fudhachuun (OCR)
• Haasawa content fi captions media keenyaaf uumuu
• Yaadannoo engineering menu ijaaru
• Lists qophii irraa deetaa seera fi tilmaamuun uumuu
• Midhaa nyaataa fi miseensummaa murteessuu
• Mallattoo fi lakkoofsaa dashboard herregaa keessa tilmaama gochuu

5.2. Mirkaneeffannaa xiqqaa output AI

Yaadannoo, qoqqoodin, fi qabxii AI RiveHub walsiimsiifame argamu kanaaf haala odeeffannoo fi yaadannoo qofa gidduutti kennamu. Fayyadamichi beeka fi fudhaa:

• Yaadannoo AI gorsaa expertise hin taasisu haala jiidha nyaataa, gaaffii dirqaale, herrega, fayyaa masa, ykn discipline biraa.
• Yaadannoo AI hin bakkaajjiisu murteessa nama dandeettii okko (inspector fayyaa, herreggaajii certificate, expertise nyaataa).
• AI dogoggora, raasaa, ykn qabxii hin danda'u akka seera probabilistic LLM haguugna bahuu danda'a.
• Gaafiin guddaa murtee ho'i — jijjiiramni jijjiirachaa, murtee herrega, qabxii publications, fi safuu gaaffii mudata — fayyadamichiin qofa ti**.
• RiveHub mirkaneeffannaa gaaffii dirqaale hin wakaajjisu murtee dhaabbilee keessa. Tajaajilli murtee hojii jiidhu — mirkaneessu hin taasisu.

5.3. Hala mirkanaa'uu

Fayyadamichi ijaaru:

• Mirkanaa'uu fi murteessu yaadannoo AI jalqabuu hojii keessa hojirraa ga'uu duraan
• Hin dhaabbanne yaadannoo AI alaan murtee jiidha nyaataa, fayyaa masa, ykn haala herrega dhaabbilee irra
• Dandeettii fi akkaataa gaaffii qajeelcha crew keessa dhaabbate — yeroo tajaajilli hin mijeessu illee
• Yaaduu yaadannoo AI hin danda'u ykn haala jiidha gara team RiveHub irra support form keessa

5.4. Hiika AI-powered

Hiika AI-powered argamu kanaaf odeeffannoo qofa ti. RiveHub dogoggora, raasaa, ykn danda'ummaa hiika hin wakaajjisu keessumaa haasawa jiidha. Fayyadamichi gorsaa gare expert hayyuusa Oromo qofa irra haa ta'u.

5.5. Fudhannaa deetaa (OCR)

Deetaa imaajii irraa automataan fudhatamuun (receipts, invoices) dogoggora of keessaa qabaachuu danda'a. Fayyadamichi baay'inaa, guyyaa, maqaa supplier, fi deetaa biraa mirkanaa'uu jalqabuu herrega ykn hojiir keessa gal ga'uu duraan ti.

5.6. Intelligence Score fi calibration

Intelligence Score mallattoo keessaa ti deetaa tajaajilli keessaa gal qabamuu mulaa gidduutti. Mirtee faankishnoo dhaabbaa ti hin taasisu fi audit ykn murteessa profession keessa hin tarsiismu.

5.7. Automations

Tajaajilli hojii automatic yeroo yeroon hojjetuu:

• Kufannoo irraa dhaabbaa qabaa siimsiisuu
• Guyyaa guyyaan list qophii uumuu
• Jiidha jiidha report uumuu
• Alarmii fi ilmoofinni hojiir kennuu

Automations kun isaan kunoo duuba jira jechuu dandaha seervisa waliigala irraa tajaajili. Fayyadamtuu bu'aa ittisaa irratti illee itti dhaaban utuu hin mirkaneessin.

5.8. Qabiyyee meewwan haasaa

Raasaasni AI-naan uumame (captions, hashtags, formatting) yoo ta'u gorsaa fayyadamtuu before printing barbaada. RiveHub qabiyyee fayyadamtuu meewwan haasaa irratti qubannaa irraa kufsisuutti jira, yoo ta'uu illee jalqaba seervisa irraa gorsoofte.

6. Eggannoo Deetaa fi Ictiiqaa

6.1. Haala seeraan

RiveHub deetaa dhuunfaa walitti qabuu fi adeeman PIPEDA Kanada, Quebec's Act respecting the protection of personal information in the private sector (Act 25), fi, habboota tajaajila GDPR EU irratti amansiisa.

6.2. Deetaa walitti qabame

Seervisti isaan deetaa categories rammaddi adeemin walitti qaba:

• Deetaa ittisa — Maqaa, address email, odeeffannoo ijaarsa
• Deetaa raawwii — Notes seervisa, temperature readings, menus, recipes, ingredients
• Deetaa maallaqaa — Ingredient costs, margins, deposits, daily revenue, digitized invoices
• Deetaa reservation — Cover volumes, time slots, cancellation rates (synchronized from third-party platforms)
• Deetaa transaction — Sales by item, payment methods (synchronized from POS systems)
• Deetaa consumption — Electricity and water meter readings
• Deetaa loss — Variance records, waste, and inventory discrepancies
• Qabiyyee multimedia — Dish photographs, receipt and invoice images
• Deetaa usage — Service interactions, language preferences, connection logs
• Deetaa meeshaalee IoT — Alhaa sensara, dubbisuun qamadii, haala meeshaalee, loggii walqabsiisaa, fi seenaa al-labsiiwaa meeshaalee tolchaa jajjaboo

6.3. Hosting and storage

User Data securely stored on Supabase cloud infrastructure (Amazon Web Services). Data encrypted at rest and in transit. Multi-tenant architecture ensures data isolation between establishments.

6.4. Transfer to AI providers

Deetaa tokko tokko transmitted to third-party AI services (Anthropic) for processing (note analysis, OCR, content generation). RiveHub minimizing personal data transmitted and using only data strictly necessary for the requested processing. Transfers subject to the privacy policies of the relevant providers.

6.5. Third-party integration data

Data synchronized from POS systems, reservation platforms, and social networks flows through the APIs of those services. RiveHub only accesses data necessary for the operation of enabled modules and does not store payment credentials of restaurants' end customers.

6.6. Mirga fayyadamtuu

In accordance with applicable legislation, the User has the following rights:

• Mirga access — Obtain a copy of personal data
• Mirga rectification — Correct inaccurate or incomplete data
• Mirga erasure — Request deletion of personal data
• Mirga portability — Receive data in a structured, machine-readable format
• Mirga object — Object to data processing for specific purposes
• Mirga withdraw consent — Withdraw consent to processing at any time

To exercise these rights, the User may contact RiveHub at the address indicated in section 13.

6.7. Data retention

User Data is retained for as long as the account exists, even after cancellation of a paid subscription. The User may at any time request the permanent and irreversible deletion of all their data via the "Delete my account" function in their dashboard settings, in accordance with the right to erasure (Art. 17 GDPR, Quebec Law 25). Certain data may be retained beyond this period if required by law.

6.8. Data ownership

The User retains full ownership of all data entered, imported, or generated within the Service. RiveHub acquires no ownership rights over User Data.

7. Intellectual Property

7.1. Platform

The RiveHub Service, including its source code, design, algorithms, documentation, and brand, is protected by Canadian and international intellectual property laws. Nothing in these terms grants the User any rights over these elements, other than the right of use within the scope of the subscription.

7.2. User content

The User retains all rights to content entered in the Service (notes, menus, recipes, images, financial data). The User grants RiveHub a limited, non-exclusive, revocable license to process this content solely for the purpose of providing the Service.

7.3. AI-generated content

Content generated by AI at the User's request (social media posts, summaries, translations, recommendations) is made available to the User for commercial use without restriction. RiveHub claims no intellectual property rights over such content.

8. Subscription, Billing, and Service Tiers

8.1. Subscription tiers

The Service is offered at the following tiers:

• Free — Logbook, menu editor, multilingual translation, social media hub
• Essence — Free features + food cost analysis, deposits, menu engineering
• Performance — Essence features + prep lists, reservations, variance tracking
• Intellijensi — Fiicharri dandeettii + dashboard herregaa, AI sadarkaa ol, baasii karsii
• Hojii Gurguddaa — Fiicharri Intellijensi + bulchiinsa bakka hedduumaa, gargaarsa dhuunfaa, customization

RiveHub midhaa jijjiiruuf mirga mataa isaa qaba. Jiidhamni fiicharri dabalameen sadarkaa subscription keessa jiru irratti galuuf, beekamtii guyyaa 30 kennuu qaba.

8.2. Bilaa fi kayyadama

Subscriptions ji'atti yookiin waggaa keessa kan la billa'u yoo ta'u, filannoo Fayyadhaa irraa. Kayyada secure platform Stripe dabarsa. Gatiin doolaara Canadian (CAD) yoo ta'u kan bakka biroo hin facaasine. Herrega ifaa hammam dabalamee kan akka mul'ateetti.

8.3. Imaammata deebisuu

Subscriptions ji'aa jiidhamni yeroo ammaa jala hin deebiina. Subscriptions waggaa jiidhamni keessa, deebii shammamiinee yeroo 14 guyyaa keessa kaatii deebi'uu dandeenya. Yeroo kana caalaa, deebii hin kennama.

8.4. Jiidhamni sadarkaa

Fayyadhaan sadarkaa subscription kamiyyuu yeroo ammaa irraa jijjiiruu dandeenya. Ol'aansi yeroo ammaa jalqabu. Gadi ol'aansi ji'a bilaa itti aanuuf jalqabu, fiicharri sadarkaa ol'aa ilaalchisee hanga yeroo sanaatti argamsiisa.

9. Daangeffama Dalga

9.1. Hayyama "akka ta'u"

Hayyamni "akka ta'u" fi "akkuma argamta" kan ibsamuutu. RiveHub hayyamni dogogarraa hin qabne, waa'ee yeroon itti fufuu, hubachiisaa, yookiin gargaarsa addaa irratti mijuu ta'uu isaaf galina hin kennuu.

9.2. Daangeffama daangaa

Haala kamiyyuu keessa, RiveHub, officials, employees, yookiin contractors isaaf dalga ofii murteessa hin ta'an:

• Badhaadha maallaqaa AI yookiin OCR irraa data sirrii hin taane keessaa dhufu
• Haala seera giddugaleessa gadhaanuu irraa kaasuu hayyama hayyamni RiveHub irraa of eegamsiisu
• Badhaadha nyaata yookiin hojii AI gorsaa irraa dhufu
• Sirrii hin taane data third-party integrations (POS, reservations) irraa sync ta'u
• Qabiyyee fayyadhaan social media irraa ibsu, hayyama hayyamni irraa yeroo akka halifu
• Hayyama hayyamni third parties (host, AI providers, integrated platforms) irraa dhufu

9.3. Daangeffama dalga

Daangeffama dalga RiveHub fayyadhaatti daangaa doolaara subscription keessaa RiveHub yeroo kudha lama (12) ji'a gadis kayyadame.

9.4. Force majeure

RiveHub dalga kamiyyuu force majeure irraa hin galinn: balaa uuguddaa, panaaksi, walaalu, keessumaa Internet infrastructure keessaa waa'ee, third-party provider keessaa, yookiin hojii mootummaa.

10. Xumura fi Data Akka Faraa

10.1. Xumura fayyadhaa

Fayyadhaan subscription yeroo ammaa xumura danda'uu danda'a bilaa portal yookiin Stripe irraa. Xumura ji'a bilaa itti aanuuf jalqabu.

10.2. Xumura RiveHub irraa

RiveHub midhaa jijjiiruuf mirga mataa isaa qaba yeroo seeraan jidhaa bu'a, hayyama RiveHub cunqurfame, kayyadama hin ta'in itti fufu yookiin hojii dalga yookiin fayyadhaan biroo cunqursu. Fayyadhaan imail keessa beekamti isa keessa, haala yeroo jiran malee.

10.3. Data export fi akka faraa

Xumura kaasaa, fayyadhaan guyyaa 30 data export danda'uu dandeenya hayyamni export tools irraa. Yeroo kana caalaa, data waliin section 6.7 keessaa badhaasuu ta'a. RiveHub data structured, machine-readable format (CSV, JSON) kennuu waliin midhaa jijjiiruuf mirga mataa isaa qaba.

10.4. Integration disconnect

Xumura kaasaa, third-party integrations (POS systems, reservations, social media) automaticatti disconnect ta'u. OAuth authentication tokens revoke ta'a. Fayyadhaan alaaba third-party services wajjin connections sirrii ta'um mirkaneessuu danda'a.

11. Jijjiiramni Seera

RiveHub seera jijjiiruuf mirga mataa isaa qaba yeroo ammaa. Fayyadhii ji'ama jijjiiramni material email fi in-app notification irraa beekamti, guyyaa 15 ol'aanaa keessa seera kana isa jijjiiramaa jalqabu.

Hayyama hayyamni yeroo jijjiiramni kana jalqabu booda itti fufu, jijjiiramni seera keessaa waliin miidha ta'a.

Fayyadhaan jijjiiramni keessa waliin walqabatee jijjiiramni seera kana jalqabu dura subscription xumura danda'uu danda'a section 10 waliin.

12. Seera Bulchiisa fi Waaree

Seera ji'ichiisni waaree Quebec Province fi seera Canada federal irraa kan ibsamuutu.

Dalga seera kana irraa yookiin hayyama hayyamni irraa dhufu, waaree sole courts Quebec Province, District Montreal irraa ibsama.

Dalga keessaa, paartiin itti fufuu mul'isuu dura amala goodhummaa irraa walqabatan.

13. Quunnamti

Seera kana irraa yookiin data isaa eegaa yookiin hayyama hayyamni irraa gaaffii kamiyyuu keessa, support@rivehub.com irraa nuu quunnamaa.